How cursing can help improve your candidate experience

One of my favorite interviews, back when I was still a job seeker, started 5 minutes late. When the recruiting manager came on, he said, “Oh f***, so sorry I’m late. I have been in and out of long meetings all day!” Immediately, all my nerves went away and I stopped quietly reciting the personal introduction I was still trying to memorise. It was at that moment that I just knew that I wanted to join this company so badly. Not so much because of my own struggle with deadlines, but because it was the most human I had ever seen an interviewer or HR person, ever. And this was less than 30 seconds into the interview. All because, he cursed, so freely. He apologized too (not for the cursing, which made it even better). This was all quite new to me at the time.

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